shipping policy

international shipping

at this time, we do not offer shipping outside of the united states. we are still a very small business and will be able to service more of our international customers as we grow.

processing time

when your order is successfully placed, you will receive a confirmation email with the order details. if you do not receive this email, check your spam folder or contact us at info@shaped-home.com for your confirmation. if you need any help with your order, please contact us immediately. we will not be able to assist you once your order is shipped.

please check and ensure that the address you've entered is the correct address. we are not responsible for any non-delivery due to mistakes in the shipping address that you provide.

once your order has been placed, there will be a two week processing period in which your items are being handmade for you. 

shipping time

traditional shipping will be calculated at checkout through UPS based on your order weight, package dimensions, and distance. unless otherwise selected, your package will be shipped through UPS Ground.

local delivery

for customers local to indianapolis and surrounding areas (delivery radius shown below), local drop off will be an option at a lower rate than traditional shipping. to opt in, select "local delivery" while checking out and we will personally deliver the shipment to your address. this also guarantees that your order will arrive with no damage. we will send an email when your order is ready along with your expected delivery date and time frame. drop offs will be delivered from tues-fri 4-8pm and sat 12-5pm.

local delivery flat rate: